SAP CRM application is an integrated customer relationship management (CRM) software developed by SAP AG that targets business software requirements of midsize and large organizations across all industries and sectors.

SAP CRM includes features that support core business processes to analyze, plan, develop and execute marketing activities through all customer interaction points, empowering marketers with thorough business insights and enabling them to make intelligent business decisions. In sales, SAP Customer Relationship Management software maintains a focus on productive activity to acquire, grow, and retain profitable relationships. SAP CRM also serves to reduce the cost of service while enhancing customer satisfaction with support in areas including sales and marketing for service, service contract management, customer service and support, return and depot repair, and more.

Additional features include partner channel management used to attain a more profitable and loyal indirect channel by managing partner relationships and empowering channel partners, an interaction center devised to maximize customer loyalty, reduce costs, and boost revenue, a web channel to increase sales and reduce transaction costs by turning the Internet into a valuable sales, marketing, and service channel, and a business communications management feature to improve contact center and communication-dependent business process effectiveness and reduce costs.

At Bolkris  Solutions, our SAP CRM Consultants assist your company with utilizing the many functions and features of SAP CRM. We have helped many global companies, by providing the insight and analysis necessary to anticipate customer needs and build lasting, profitable customer relationships.